Returns and exchanges at Thriftonia — how to request a return or size exchange.
We want you to be 100% satisfied with your purchase. If you receive an item with defects, wrong size, or incorrect product, you can request a return or exchange within 48 hours of parcel delivery.
Contact our customer care team via WhatsApp or email with your details. Our support team will guide you on returning the parcel and processing your exchange or refund.